Let's Talk About Your Project
Get Free Estimate
We'd love to hear from you
919-602-0197
Raleigh NC
customer_service
@built-on-trust.com
208 Hunters Farm
Dr, Raleigh, NC 27603
WHAT HAPPENS NEXT
Simple From First Call to Finish
Free Estimate
Tell us about your project and we visit, measure and quote at no cost.
Clear Plan
We agree on scope, materials and timeline before any work starts.
Skilled Work
Our crew gets the job done right, with a tidy site every day.
Final Walkthrough
We review the finished work with you and make sure you are satisfied.
Ways to reach us
How to Contact Built On Trust
The fastest way to reach us is by phone at 919-602-0197. You can also email customer_service@built-on-trust.com or use the contact form above, and a member of our team will get back to you, usually within 3 business days.
When you contact us, a few details help us prepare: your address or neighborhood, a short description of the problem or project, and a couple of photos if you have them. Knowing whether there is an active leak or safety issue also helps us set the right priority.
After we hear from you, we schedule a visit to see the job in person, take measurements and talk through your options. You then get a clear written quote with the scope, materials and timeline. There is no charge for the estimate and no pressure to commit.
We are based at 208 Hunters Farm Dr, Raleigh, NC 27603, and serve Raleigh and nearby towns across Wake and Johnston Counties, including Garner, Cary, Apex, Fuquay-Varina, Holly Springs, Knightdale and Clayton.
If you are comparing contractors, feel free to ask about our experience with jobs like yours, how we handle permits and what the schedule would look like. We are happy to answer questions before you decide, and there is never any pressure to commit.
Whether it is a small repair or a full remodel, every request gets a personal reply from our team, not an automated sales pitch.
FAQ
Questions About Contacting Us
What is the best way to contact you?
Call 919-602-0197 for the quickest answer. You can also email customer_service@built-on-trust.com or fill out the contact form on this page.
How quickly will you respond?
We review every request and get back to you, usually within 3 business days.
Is the estimate free?
Yes. We visit, measure and give you a written quote at no cost and with no obligation.
What should I include when I contact you?
Your address or area, a short description of the project, and photos if you have them. Let us know if there is an active leak.
Do you work outside Raleigh?
Yes. We serve towns across Wake and Johnston Counties, including Garner, Cary, Apex, Fuquay-Varina, Holly Springs, Knightdale and Clayton.
Can I send photos when I contact you?
Yes. Email photos to customer_service@built-on-trust.com or mention them on the phone. Photos help us understand the job before we visit.
Will I speak with the owner?
Often, yes. Javier is closely involved in every job, from the first visit to the final walkthrough.
What if I have an active leak?
Say so when you call or write. Let us know where the water is coming in, and we will do our best to schedule a visit as soon as we can.



